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Third Party Assessments

In December 2013, a third-party assessment of Swasth’s model was conducted by Prof. Krithi and Prof. Arnab, faculty members at the Center for Urban Science & Engineering (C-USE), IIT Bombay. The assessment validates the ability of Swasth’s model to service the needs of beneficiaries more effectively than other available health service providers. Across all survey questions (e.g. cost of treatment, travel time and cost, provider availability), satisfaction of SHC “members”, was 35 to 46 percentage points higher than “non-members”. 92% of members were satisfied with Swasth, compared to 52% non-members satisfied with their current health provider.

Full report available here: Third Party Assessment Dec, 2013

About the research team:

  • Prof. Krithi Ramamritham: Head of C-USE & Professor (Computer Science & Engineering) at IIT- Bombay, rich experience spanning 35 years at IIT Bombay & University of Massachusetts, Fellow of IEEE and ACM, over 250 publications and books to his credit, served as Editor-in-Chief at IEEE and Springer, chaired multiple conferences, co-founded 2 start-ups (Agrocom, Nex Robotics)
  • Prof. Arnab Jana: Assistant Professor (C-USE), PhD (Department of Urban Engineering, The University of Tokyo), MCP (IIT Kharagpur), B.Arch, BESU
  • C-USE, IIT Bombay: C-USE, an interdisciplinary centre for research, teaching and training has been setup to address urban challenges faced by mega cities of developing nations. C-USE has access to the vast infrastructure and diverse talent pool at IIT Bombay, and globally, through its membership of the international consortium – Centre for Urban Science and Progress – comprising world-class universities and industry partners such as NYU, CMU, IBM, Siemens.

In addition to this, independent studies have also been done by members from 3 institutions:

1) Innovation Alchemy, a collaboration-consulting firm based in Bangalore, India, which applies innovation thinking to problems of business growth, scalable social impact and sustainable profitability. In April 2012, the organization conducted a case study on the collaboration between FEM S3 and Swasth India. Report here

2) Narsee Monjee Institute of Management Studies (NMIMS) has published an article in 2014 on Swasth as part of its civic engagement program called We Care. The article attempts to apply Michal Porter’s model to evaluate Swasth. Report here

3) Public Health Foundation of India (PHFI): Dr. Paresh Pashte, a PG Diploma student at PHFI studied the Swasth India model for urban healthcare services. Report here